One of my favorite events every year is Denver Startup Week. Each year they get free space from mature startups in Denver and they seek out speakers with hands-on knowledge to help new startups grow. So not only do you get to learn cool new things, and meet ambitious people, but you get to tour the offices of successful startups.
This year I primarily focused on the Growth (marketing) track but I also attended a few sessions outside of that track.
I started my job as Brand Manager at Paid Memberships Pro just over a year ago. Between Kim and myself we did just about all of the marketing for the whole company. I wrote blog posts and newsletters, sent out tweets, reviewed Google Analytics, and analyzed our sales numbers.
As we worked, we slowly built our team. In October we hired a marketing specialist to help us with data entry, social media, and graphics. Then we hired a content manager in January. She's taken over the blog which has opened up my time so I can finally focus on strategy.
When I worked at Nexcess we had a 15-day performance challenge. You would submit your site & admin credentials. We’d take your site and optimize it for you on Nexcess servers and then show you the results. This was a fantastic program because we'd almost always convert the user into a customer. It also helped us understand our customers & where they often get stuck while speeding up their site.
In the WordPress world it’s common to hear that your theme should control the look & feel of your site and plugins should control the functionality.
That’s always been a best practice in WordPress. But it’s even more important when you start considering speed. You really want to make sure your theme is doing as little as possible outside of the look & feel.
And just like JS, CSS, & images which can be handled by CDNs we want to offload audio & video files to external services to reduce the load on your web server and to have locations around the world to serve these files from the closest location.
The internet feels like a place where your location doesn’t matter. We’re used to seeing content & interacting with people from around the world. And no matter where you are online it feels like every site is equally close.
One concept that might surprise new website owners is that the location of your web server matters. I live in Denver Colorado and if I want to access a web server in Denver it’s going to be much faster than one in Europe, South America, or Asia.
To illustrate this let’s do some speed tests around the world. My web server is in South Carolina. On the east coast of the US. So let’s test our site with a couple of different locations to see how much it could help.
I’ll be using the KeyCDN speed test since they make it really easy to test locations.
New York – 800 ms
London – 1.59 s
Bangalore – 3.12 s
Tokyo – 3.85 s
If your server is a half continent away it could add a 1/2 second easy. If it's on the other side of the world it could add 1-2 seconds.
My advice to you is to make sure your webserver is located in the same continent as your audience – or the largest chunk of your audience.
Since I’m catering to a US audience with my site I’m very happy where I am and don’t need to change anything. If you are thinking about moving server locations first ask your host because they likely have a server location closer to your customers and it’s much easier to move between data centers than to setup a whole new hosting account.
It’s important to remember that hosting directly affects the initial page load. And it's worth investigating even if it is incredibly time-consuming and possibly expensive to change.